21st Century Silver is dedicated to bringing you exciting new designs which are well priced and well made.

21st Century Silver was established in 2000 by husband and wife team Tony and Margaret Greene.

Having run a successful gift shop for 12 years selling mainly silver jewellery we feel we know what retailers look for from a jewellery supplier and our growing number of stockists nationwide say they appreciate our fast selling, attractive designs coupled with an efficient friendly service.

Over the past few years we have had an increasing number of requests from members of the public to sell directly to them. So we have decided to update the website to sell to both trade and general online customers. When someone orders online we will advise them if they are near one of our stockists.

All of our silver jewellery is 925 sterling silver and is hallmarked at a UK Assay Office as and when required by law.

You may like to know that we regularly visit all of our suppliers factories both in Europe and The Far East and we are completely satisfied with the working conditions in all of them.

Delivery

If your order value is less than £45 then there will be a delivery charge. This includes postage, packing and insurance. Please see Delivery charges in FAQs for full details.

*This refers to UK orders.

* Please note that orders will not be despatched over weekends or UK bank holidays.

Payments & Returns

When you are ready to place your order, you can check out as a guest or register traders can create a trader account to view wholesale pricing. Making an account means you can log in to view your order progress, view past orders and create a credit account.

We accept all major debit cards and Visa and Matercard credit cards as a method of payment, which are processed securely and encrypted through our payment processor SagePay. Any payments will be debited at point of order, but may take a few days to register on your account. Payments will appear on your account as being made to 21st Century Silver Ltd.

All our prices are shown in GBP sterling. If you are shopping from outside the UK, please check your local exchange rates to ensure you don’t get any surprises. All prices shown include VAT at 20% — if you are shopping from outside the EU, any taxes will be deducted during the checkout process. You, the customer, will be responsible for any import duties to your destination country.

If you have any questions about payments or ordering, please contact us.

We want you to be really pleased with your purchase so our jewellery comes with our money back guarantee. We are happy for you to return any unwanted and unworn pieces within 14 days of the order being delivered for a refund or replacement.

In order to return goods to us, please complete the reverse side of the dispatch note included within your order detailing the items being returned and how you wish to proceed. We would be grateful if you could include a contact telephone number or email address so that we may contact you regarding your return if necessary.

If you do not have a copy of the delivery note, please include a covering letter within your return parcel, including your address details, telephone number, the reason for return and how you wish to proceed.

Please obtain a receipt for the return postage, take a photo copy for your records and include the receipt in with the returned item. However, we strongly recommend you also obtain a free receipt of postage from the Post Office as proof of postage, as we will not accept responsibility for parcels lost in transit.